PAIA & POPIA information

Access to records and the protection of personal information.

Promotion of Access to Information Act (PAIA)

PAIA gives people the right to request access to records held by private bodies, subject to the grounds for refusal set out in the Act. Telepro Consultants' PAIA manual describes the categories of records we hold and how to request them.

To request a copy of our PAIA manual or to submit a request for access to a record, contact us using the details below. Requests are handled by our Information Officer.

Protection of Personal Information Act (POPIA)

We process personal information in line with POPIA. Our processes cover how personal information is collected, used, stored, shared and disposed of across our operation. Details of what we collect through this website and why are in our Privacy Policy.

Your rights under POPIA

  • To know whether we hold personal information about you, and to request access to it.
  • To request correction or deletion of personal information that is inaccurate, out of date or unlawfully obtained.
  • To object to the processing of your personal information in certain circumstances, including for direct marketing.
  • To lodge a complaint with the Information Regulator.

Contact

Telepro Consultants, Cape Town City Centre, South Africa.
Phone 021 569 2109 · WhatsApp +27 79 735 5545

Information Regulator (South Africa): inforegulator.org.za

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