Sales & Lead Generation
Outbound teams that contact, qualify and convert your leads, on scripts you sign off.
- Outbound sales campaigns
- Fast follow-up on inbound and web leads
- Lead qualification and appointment setting
Outsourced sales and customer operations, run properly.
Six services, delivered by our own trained teams from one Cape Town operation. Use one, or combine them into a single managed campaign.
Services
What we can run for you.
Customer Support
Inbound and outbound care by phone and WhatsApp, handled in your brand's voice.
- Account and service queries
- Complaints handling and escalation
- Outbound service and follow-up calls
Customer Lifecycle Management
The calls that keep customers on the books after the sale.
- Welcome and onboarding calls
- Sale confirmations and verification
- Retention and cancellation saves
Campaign Management
We plan, staff and run the campaign end to end, and report on it in plain numbers.
- Campaign design, targets and staffing
- Lead and workflow management
- Daily and monthly performance reporting
Training & Quality Assurance
Teams that know your product, and checks that keep standards consistent.
- Onboarding and product training
- Call quality reviews and coaching
- Script and compliance refreshers
Specialist Financial Services Campaigns
Structured campaigns for financial services providers, where disclosures, records and process matter.
- Approved scripts and required disclosures
- POPIA-compliant data handling
- Separate confirmation of sales
How we engage
From first call to a live campaign.
- 01DiscoveryWe learn your product, customers, targets and the rules you work under.
- 02DesignWe propose the team size, shifts, scripts, workflows and reporting.
- 03Train & launchYour dedicated team is trained and goes live, usually starting with a pilot.
- 04Run & improveDaily management, quality checks and regular reviews with you.
Have a campaign in mind?
Tell us what you need. We'll come back within one business day.